Appeal Request for Account Suspension – FC Mobile

Dear EA Support Team,

I hope you are doing well. I am writing to request a review of my EA account, which has been recently suspended with the error code 0x00102710.

believe that this suspension may have been a mistake, and I would like to clarify my situation:

1. I have not used any cheating software, hacks, exploits, or third-party tools while playing FC Mobile.
2. I have never purchased or transferred coins illegally.
3. I only play the game normally on my personal device, without modifying any files or using unauthorized applications.
4. I did not violate any rules intentionally and always try to follow EA’s Terms of Service.

Because the game did not show the duration of the suspension, I am unable to understand the exact reason. Therefore, I kindly ask your team to:

• Review my account status
• Explain the reason for the suspension
• Restore my account if possible

Here is my account information:

• Player Name: MKjr9717
• Email EA: [edit: email address removed]
• Device Used: Huawei kirin 710A
• Country: south Africa 

Thank you for your time and support.

I look forward to your response.

Best regards,

APPEAL REQUEST FOR ACCOUNT SUSPENSION EA FC MOBILE

Dear ea fc my account has been suspended and I haven't been able to login into the account. I have not partaken in the purchase of illegal fc points, used any unknown link to download fc mobile etc and it's is showing that my account has being suspended. Please help me to review this quickly.

Fc mobile name : Feranmi21

Email address: (edited for security reasons)

Device used: Infinix smart 9hd

Country : Nigeria 

I will be very happy if you can help me to review it in the next thirty minutes.

Thanks 

Please see my previous response. We cannot help with this over the EA Forums. I'm now locking your thread because we can't assist and have given you all the information we have for disputing bans.