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1170d5abf4a902b's avatar
1170d5abf4a902b
Not applicable
2 years ago
Solved

[Asking for Information] Last Transaction Still Processing

Hello there, i wanna report some problem who make me cannot top up on ea fc games, the problem start when the last day of fifa mobile exist and until now i cannot make any purchase on game, please pl...
  • mendozzamagic's avatar
    mendozzamagic
    2 years ago
    @1170d5abf4a902b1 contact customer service via the in-game settings menu (and don't post your user if online - only provide to customer service)
mendozzamagic's avatar
mendozzamagic
Hero+
2 years ago
@1170d5abf4a902b1 contact customer service via the in-game settings menu (and don't post your user if online - only provide to customer service)
  • retrofuture17's avatar
    retrofuture17
    New Novice
    2 years ago

    I contacted customer service in-game about this but they directed me here via link, I'm really confused cause I won't be able to purchase the coming star pass of fc mobile and its becoming really frustrating 

    • retrofuture17's avatar
      retrofuture17
      New Novice
      2 years ago

      Please help 🙏 

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        2 years ago
        Hi @retrofuture17, Apologies to confirm, you already reached out to support to take a look at your account. Did you do so via the in-game option?

    • w6ktj5uy65xt's avatar
      w6ktj5uy65xt
      Not applicable
      2 years ago

      I have the same issue 

  • 3ccc6757c2e5dcc's avatar
    3ccc6757c2e5dcc
    Not applicable
    2 years ago

    They can not help us 

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