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jqkwa977xhs0's avatar
jqkwa977xhs0
2 years ago
Solved

[Asking for information]Can't play VSA or Division Rivals EA FC mobile

After the new update of EA FC mobile i started to play the game. Finished the total "Kick Off" chapter of beginner, intermediate, expert and with that unlocked the vs attack and h2h mode. But when i ...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    [Update]

    Hey FC Mobile Community, 

    I wanted to check with everyone in this thread and confirm if this is still happening, our team has made some changes and this should now be fixed. 

    Cheers, 

Woody1550's avatar
Woody1550
2 years ago

division rivals is locked even after completing intermediate kick off and the founder store isn’t there 

z3f0y2mh849p's avatar
z3f0y2mh849p
2 years ago

Did you ask any developers about this problem

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey Everyone, 

    Thanks for reaching out to the FC Mobile community on Answers HQ!

    If you are still running into issues with "VS attack" being locked, please let us know the following:

    • Player ID (Select the setting icon > UID):
    • Which game modes are locked (please list all that should be unlocked)?
    • Have you completed and claimed each node in the related quest? 
    • What Device (make/model) are you using?
    • If possible, share a Screenshot or Clip...
    • Do you have any device or app updates pending?

    We can use this information, to help make the team aware of the issue and to further investigate.

    Thanks!

    • frankaudience6's avatar
      frankaudience6
      2 years ago

      Hello, I'm glad that things have started moving. Here I am sending screenshots so that you know. Thank you for your help.

      • s9pczesfriih's avatar
        s9pczesfriih
        2 years ago

        When I want to start a match, the game just keeps loading and doesn't enter the game in both the division rivals and Euro tournaments 

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        2 years ago
        Hi @frankaudience6, To clarify, if the mode locked on all devices? For the account that worked, is it unlocked across both devices as well?

    • Sanyeu06112021's avatar
      Sanyeu06112021
      2 years ago

      My division rivals locked

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        2 years ago

        Hi @Sanyeu06112021 Would it be possible to get the other information requested?

        • Have you completed and claimed each node in the related quest? 
        • What Device (make/model) are you using?
        • Do you have any device or app updates pending?

        Thanks!

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