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1008ssee7ddd's avatar
1008ssee7ddd
Seasoned Newcomer
1 day ago
Solved

Bad Customer Care

My account has been suspended for a while, I tried seeking for help and nothing better has come out of it. EA will always refer you to EA.help.com but it doesn't even work. With fc mobile, banned doe...
  • EA_Claus's avatar
    18 hours ago

    Hey 1008ssee7ddd​,

    We can't help with a ban here on EA Forums.  

    After using the dedicated form and following this guide to submit your case, it will be sent to our terms of service moderation team for review. 

    Every appeal is reviewed individually, and we are committed to a fair, consistent, and unbiased review process. If you do not agree with the result of the review, you can submit a new form, making sure to share any additional information that you believe might help the team review the situation once more.

    We understand that moderation decisions can impact your experience. Thank you for your patience with this.