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emelossi's avatar
emelossi
Newcomer
4 months ago
Solved

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I wanted to buy a player in the store, and when the purchase went through, after I pressed the “collect” button, the game took my coins but didn’t give me the player. He is still stuck on the market, and I can’t do anything with him — neither remove him nor buy him again.

  • Hey there, emelossi​. Please give it a bit of time, as the transaction may still be processing. Restart your game and log back in after a while, then check again to see if it has shown up or your coins have returned.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there, emelossi​. Please give it a bit of time, as the transaction may still be processing. Restart your game and log back in after a while, then check again to see if it has shown up or your coins have returned.

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