Forum Discussion

6 months ago

Solved

Ballon D’Or Pack Counter Reset After Drawing 113 OVR Player

I’ve encountered what seems to be a bug with the pack counter in the ongoing event. I had purchased close to 30 packs (I don’t remember the exact number). On October 3, 2025, I bought the 3,000 ge...

ios

EA_Pulsar
6 months ago

So the information about this is in the Store. Each pack offers a 2% odds to draw 112-113 OVR ballon d'or player, Guaranteed at 100 packs and resets upon successful draw.

EA_Pulsar

Community Manager

6 months ago

Hey there. Thanks for your report. I'll make sure to check this for you. Could you please send me a direct message with your account user ID?

andyrcon
Rising Novice
6 months ago
[removed for account safety]

I believe I’ve had the same issue.. can you please check this for me also please 🙏
8502e63f9f28cfba
Seasoned Newcomer
5 months ago
Hi, I'm also facing this similar issue, can you please help me with it.
- dzrtr
  Hero
  5 months ago
  Read the solution! EA made it very clear for once. Also, do not post your UID.
  - 8502e63f9f28cfba
    Seasoned Newcomer
    5 months ago
    dzrtr, I opened a Ballon D'or pack, I didn't even get any 113 player and the pack count didn't reach 100 but it got reset, how to get that fixed, there is nothing mentioned in that solution related to this issue right?