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SHARJAAH's avatar
SHARJAAH
Rising Newcomer
3 hours ago

Banned account

Dear all 

I used a hacked version of fc26  once I logged in i got a ban for 761 hours. So now its been around two mouth but I still can not log into my account , Guys can any one help me please 

android

1 Reply

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hi SHARJAAH​,

    I understand you're looking for help with your banned account.

    Thank you for your honesty in your post. You mentioned that you used a "hacked version" of the game. It is very important to understand that using any kind of unauthorized, hacked, or modified version of the game client is a direct and serious violation of EA's User Agreement.

    For your account's security, we cannot discuss the specifics of your ban or overturn any sanctions here on the public forums.

    All account bans are handled exclusively by our dedicated Terms of Service team. The only way to have your case reviewed is by submitting an official appeal to them. You can find all the information on how to do that in our official guide:
    Check and appeal EA Account locks, bans, and suspensions

    I hope this clarifies the official policy.

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