BIUSA
Dear EA Sports Team,
I hope you are doing well.
I would like to share my experience with pack luck in the game. Recently, my luck has become very bad compared to my friends, who seem to have extremely good luck.
I tried opening packs three times, including guaranteed ones, but I didn’t get any valuable players. Meanwhile, one of my friends managed to get Marco van Basten from his very first pack, which feels unfair.
Because of this, I kindly ask you to consider improving the balance of pack luck. I really love this game, but lately, the poor luck has made me enjoy it less, and I am even thinking about quitting if this continues. It sometimes feels like the game favors content creators more than regular players.
I hope you can take my feedback into consideration and respond to my message.
Thank you for your time.
I love your game.
Best regards,