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4384ehynwefi's avatar
4384ehynwefi
Newcomer
7 days ago

Black Screen and No in-game downloading

I opened FC and clicked on star pass I got freezed in a black screen multiple times. After that I clicked on drafts , same things happened. I clear cached.. but since I re downloaded the game its not downloading in-game stuff.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi, thanks for reporting this. Which device model and operating system version are you playing on?

    Could you also try launching the game using a different network, such as switching between Wi-Fi and mobile data, and let us know whether the black screen and in-game download issue still occur?