Black screen problem
Hello EA Support,
I am facing a serious black screen issue in EA SPORTS FC Mobile on my Redmi 8A.
The screen randomly turns completely black, not only during matches but also while navigating the menus and other parts of the game. However, the game continues running in the background, and I can still hear the game sounds.
This issue makes the game difficult to play. I have been experiencing this problem repeatedly.
Could you please investigate this issue and provide a proper solution? I would also like to know if there are any recommended settings, updates, or troubleshooting steps that could fix this problem.
Please help me resolve this issue.
Thank you.
Hi there! Thanks for confirming your device model. Unfortunately, this device is no longer supported for playing FC Mobile. You can check the full list of compatible hardware and system requirements directly in our official help article here:
EA SPORTS FC™ Mobile system requirements
