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lxl8ss3eqy9z's avatar
lxl8ss3eqy9z
2 years ago
Solved

Bought a pack with gems, didn't get the pack, gems were gone.

Hello. I was playing the new TOTY event on EA FC mobile. I bought a pack for 18700 or something gems. As my internet connection was slow, the pack got purchased but I didn't get any players, it showe...
41ht557ex16t's avatar
41ht557ex16t
2 years ago

It happened to me almost a month ago, they won't fix.

    • totynationfm's avatar
      totynationfm
      New Veteran
      2 years ago

      sometimes it happens due to network issues. You'll get an error message, and when you log back in you see the pack animation but the rewards are added in your account. Make sure check your reserves and see if any new player was added. 

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