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u321itryvwas's avatar
u321itryvwas
Seasoned Newcomer
1 month ago
Solved

Network Error While Playing Games (Cant play online or offline matches)

I am experiencing a recurring issue when trying to play both online and offline games. Every time I start a match , I receive error messages such as “Network Issue” or sometimes “Chary Error” (possibly a connectivity or server-related error).

 

This problem happens consistently, regardless of whether the game requires an internet connection or not.

  • Hey there. Sorry to hear about the trouble with your game in both online and offline games. Here are some steps that could help improve things for you. 

    • Fully close FC Mobile and restart your phone.
    • Test the game on the other connection type as well: if you’re on Wi-Fi, try mobile data (check both 4G and 5G if possible); if you’re on mobile data, try Wi-Fi.
    • Clear the FC Mobile app cache.
    • Close background apps and make sure the phone has enough free storage.
    • Confirm both FC Mobile and your phone OS are fully updated.
    • If possible, sign into the same account on another supported device and test a match there.

4 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey there. Sorry to hear about the trouble with your game in both online and offline games. Here are some steps that could help improve things for you. 

    • Fully close FC Mobile and restart your phone.
    • Test the game on the other connection type as well: if you’re on Wi-Fi, try mobile data (check both 4G and 5G if possible); if you’re on mobile data, try Wi-Fi.
    • Clear the FC Mobile app cache.
    • Close background apps and make sure the phone has enough free storage.
    • Confirm both FC Mobile and your phone OS are fully updated.
    • If possible, sign into the same account on another supported device and test a match there.
  • u321itryvwas's avatar
    u321itryvwas
    Seasoned Newcomer
    1 month ago

    I reinstall it and it’s the same I usually get 50 stars with 90 win now I have around 250 win and still 30 

    This is my uid 590186403965788160 u can check the match history and see

  • u321itryvwas's avatar
    u321itryvwas
    Seasoned Newcomer
    1 month ago

    I didn’t respond cuz I stopped playing hopefully that ur gonna fix it so I can enjoy playing in the tots event