Forum Discussion

vz84ewtj2brv's avatar
1 day ago
Solved

Bug Report: Kick Off Missions Missing from Activity Tab

UID: [Removed - CM]

Issue: Missing Content / Bug Report

Description:

Since the latest TOTY update, the Kick Off Missions tab is completely missing from my Activity/Quests menu. Despite completing the required match requirements, I cannot see the missions or claim the associated rewards (including Gems and Draft Tokens).

I have already tried restarting the app and clearing the cache, but the tab remains missing. Please verify my account eligibility and restore the mission tab or grant the missing rewards to my account.

  • Marked as Solution for Visibility Purposes Only

    Hi everyone — thanks for reaching out on the forums. I have a quick question to help narrow this down: can you confirm whether the Kickoff Mission closed right after you claimed the Day 7 reward on your account? 

20 Replies

  • 6xlusjfzluck's avatar
    6xlusjfzluck
    Rising Newcomer
    4 days ago

    Yes I also can't see kick off missions in activities 

  • 6xlusjfzluck's avatar
    6xlusjfzluck
    Rising Newcomer
    4 days ago

    Yes I also can't see kick off missions in the 

  • jh6l6ovi5eg8's avatar
    jh6l6ovi5eg8
    Rising Newcomer
    1 day ago

    My game uid is 

    [removed]

    I want to report that in my account kickoff mission event is not available or not showing in which there is 50 kickoff draft vouchers and 20,000 gems are there

    I reinstalled the app and linked with EA account after that also it doesn’t resolved that problem and till now it wasn’t fixed yet 

    please fix this glitch as soon as possible cuz it is unfair that others are getting reward but I can’t able to received it 

  • l0gae0k3rnzu's avatar
    l0gae0k3rnzu
    Seasoned Newcomer
    1 day ago

    Lol. It's only for new accounts. Those who were already playing before toty update will not get it. If you are indeed a newcomer. Then considering rerolling or creating a new one, u won't be losing much

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Marked as Solution for Visibility Purposes Only

    Hi everyone — thanks for reaching out on the forums. I have a quick question to help narrow this down: can you confirm whether the Kickoff Mission closed right after you claimed the Day 7 reward on your account? 

  • EmptyVoid765's avatar
    EmptyVoid765
    Seasoned Newcomer
    1 day ago

    Username:kdkekeoel

    Uid: [Removed - CM]

    Cannot view the kickoff updated missions.

  • senxrkopbcp1's avatar
    senxrkopbcp1
    Newcomer
    3 hours ago

    To clarify: the Kickoff Mission tab NEVER appeared on my account since the start of the TOTY event. It has been completely missing from the very beginning, so I couldn't claim any rewards. Additionally, the UEFA Primetime Matchday 7 player pick interface is also broken/not working for me. It seems my account is failing to load multiple event-related interfaces.

    UID: removed

    Devices: Xiaomi Redmi Pad SE11

    Please investigate this account-level synchronization error.

Featured Places

Node avatar for FC Mobile Bug Reports

FC Mobile Bug Reports

Report bugs in EA SPORTS FC™ MOBILE and see what the community is saying on this forum.Latest Activity: 1 minute ago
7,175 Posts