Forum Discussion
EA_Pulsar
Community Manager
2 days ago⚠️ Marked as Solution for Visibility Purposes Only
Hi everyone — thanks for reaching out on the forums. I have a quick question to help narrow this down: can you confirm whether the Kickoff Mission closed right after you claimed the Day 7 reward on your account?
senxrkopbcp1
1 day agoSeasoned Newcomer
To clarify: the Kickoff Mission tab NEVER appeared on my account since the start of the TOTY event. It has been completely missing from the very beginning, so I couldn't claim any rewards. Additionally, the UEFA Primetime Matchday 7 player pick interface is also broken/not working for me. It seems my account is failing to load multiple event-related interfaces.
UID: removed
Devices: Xiaomi Redmi Pad SE11
Please investigate this account-level synchronization error.