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Mr_Doom007's avatar
Mr_Doom007
Newcomer
2 days ago

Can't get redeem codes

When there is a new redeem code and I go to the official website to readymade I just so that I have reading the code and its in my account but every time I open FC mobile its not in my account the rewards of the redeem code are not in my FC mobile account what should I do? 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. The Redeem Website requires the exact EA Account email linked to your active game profile. You may be using a different email on the website. 

    Try logging in on the page with your other email addresses. Once linked correctly, your rewards will be available in your in-game mailbox!