Forum Discussion

cw1gmg6ulub0's avatar
1 month ago

Can't log in to game

I can't log in to the game.

[CM edit - descriptive title]

4 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi, thanks for reporting this. To help us look into your FC Mobile login issue, could you share a few more details?

    Please let us know what device you’re using, your OS version, and which login method you’re trying to use (EA, Apple, Google, Facebook, or Guest). It would also help to know exactly what happens when you try to sign in, including any error message you see. If possible, please share a screenshot, and let us know whether the issue happens on both Wi-Fi and mobile data. Thanks 

  • I also can't log in. I'm using an iPhone 16 plus and iOS 26.5.  I've done everything I can to fix it. The login failed screen appears as soon as I open the game and try to tap on "tap to play". I've also used both Wi-Fi and mobile data. Is It a device error, software error or just an issue from EA and their servers?

     

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    That 26.5 iOS version is still in the Beta phase, so it could be the case. Are you able to test it using a non-beta version of iOS? 

  • 67s4v1s37f8t's avatar
    67s4v1s37f8t
    Rising Newcomer
    27 days ago

    hello, I have exactly the same error when logging in my device is realme 14 t on realme ui 7 please help