Club Still Locked & Issue Marked as Resolved Incorrectly

Dear EA Support Team,

I hope you are doing well.

I am writing to report an issue in FC Mobile regarding my account. My Club is still locked, even though I have reached Level 46 in the game.

Additionally, I noticed that my previous complaint has been marked as “resolved,” even though my issue has not been fixed yet. The Club section is still locked on my account.

I have already tried basic troubleshooting steps such as restarting the game, checking my internet connection, and updating the app, but the problem still persists.

Account Details:

Username: DON

User ID: 1063499352480346112

I kindly request you to review my account and fix this issue as soon as possible. Also, please reopen my previous case since it was closed without resolving the problem.

Thank you for your support.

Best regards,

DON