Complaint regarding my Pack luck in the EA Sports FC mobile

Dear EA Sports, I'm writing to express my extreme disappointment with the pack luck in FC Mobile. My in-game name is Leyin, and I've been playing for a while now. For the past three events, I've had terrible luck with packs. I was hoping the new update would change things, but it's still the same. I'm incredibly frustrated. If you check my pack history, you'll see what I mean. Could you please look into this? I'm tired of this. Please I will be truly grateful if you can help me with this