Forum Discussion

Iameggman247's avatar
Iameggman247
Traveler
6 days ago

connection error - "please check your connection"

when I open the game it says "please check your connection" although I'm connected with my wifi

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi there, Thanks for joining our forums. Please try the basic connection troubleshooting steps from the link below and then restart the game.

    Mobile Troubleshooting Guide

    Once you’ve tried those steps, let us know if the issue still happens or if it helped.