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l89850ut75my's avatar
l89850ut75my
Traveler
27 days ago
Solved

Connection lost during every match on FC Mobile

Bro the game is disconnecting me from the match's when ever I play the game keep disconnecting and can not play the game coz it has been happening in every match since today in the morning  pls help 


CM: Updated thread title for clarity and context. 

android
  • EA_Pulsar's avatar
    EA_Pulsar
    27 days ago

    Hi there. Sorry to hear you're getting disconnected from every match. Since this only started happening today, could you please try the following steps on your Android device:

    1. Completely close FC Mobile and restart your device.
    2. Go to Settings - Apps - FC Mobile -  Storage and Clear Cache.
    3. Switch between Wi-Fi and mobile data to see if the issue occurs on both connections.
    4. Make sure no VPN, proxy, or network filtering app is running in the background.
    5. Check that FC Mobile is updated to the latest version from the Play Store.
    6. If possible, test the game on another network or another compatible Android device (if possible) 

    Let us know if you need more help. Thanks 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    27 days ago

    Hi there. Sorry to hear you're getting disconnected from every match. Since this only started happening today, could you please try the following steps on your Android device:

    1. Completely close FC Mobile and restart your device.
    2. Go to Settings - Apps - FC Mobile -  Storage and Clear Cache.
    3. Switch between Wi-Fi and mobile data to see if the issue occurs on both connections.
    4. Make sure no VPN, proxy, or network filtering app is running in the background.
    5. Check that FC Mobile is updated to the latest version from the Play Store.
    6. If possible, test the game on another network or another compatible Android device (if possible) 

    Let us know if you need more help. Thanks 

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