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845h3xgg8ht7's avatar
845h3xgg8ht7
Rising Newcomer
1 day ago

Continuous connection problem

Hello EA Support,

I am facing a continuous connection problem in FC Mobile.

During matches (especially competitive modes), the game disconnects from the server and sometimes shows resource download errors.

Error codes I receive:

0x0200060F

Server connection lost

0x000003E8

I have already tried all of the following:

Stable and strong Wi-Fi connection

No background apps running

Reinstalled the game

Cleared cache

More than 100 GB free storage

Restarted both phone and router

The problem still happens and causes me to lose matches and ranking unfairly.

Please check this issue from the server side or my connection route.

My information: User ID: <removed>

Connection type: Wi-Fi

Device: Android

Thank you.

[CM edit - title language, removed User ID for account security]

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