Controls stop responding
Product: EA SPORTS FC Mobile
Platform:Android Phone
What's your device's make and model? Samsung Note 10+
What's your device's firmware? 1
What is your game version? Latest
In what game mode did the bug occur? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
What happens when the bug occurs? The controls stop responding. I have the touchscreen feedback turned on and you can clearly see that the app it's not reacting correctly to the touchscreen input.
What time did you see the bug? (HH:MM AM/PM) 12:00 PM
In this case the Joystick is stuck. When you touch the screen to move it the app sees it as a touch under the Joystick.
Clearly indicating an issue with the FC Mobile application and not a touchscreen issue.
They resume working if application screen refreshes, either after a transition screen(goal, foul)or by making it happen it by quickly switching to another app and back to FC Mobile.