Forum Discussion

Newcomer

4 months ago

Solved

Daily bundle D

Please ea I paid for my daily bundle D but haven't received the pack yet please do something about this situation

EA_Pulsar
4 months ago
wp9uovsnaglu. I’m not sure when exactly you completed the transaction, but please make sure to give it a bit of time, as it may still be processing. Restart your game or device as well to help your account sync.

If you still don’t see the purchase after that and need more help, as dzrtr already explained, please reach out to our support team so they can check your account in detail.

dzrtr
Hero
4 months ago
Raise a ticket with the EA helpdesk via the in-game menu stating "missing content"
EA_Pulsar
Community Manager
4 months ago
wp9uovsnaglu. I’m not sure when exactly you completed the transaction, but please make sure to give it a bit of time, as it may still be processing. Restart your game or device as well to help your account sync.

If you still don’t see the purchase after that and need more help, as dzrtr already explained, please reach out to our support team so they can check your account in detail.