Daily task - UNKNOWN ERROR [10000]

iph 17 pro Max ios

hi ea I'm having trouble receiving and unlocking the weekly task rewards 

I've had this problem for two weeks. Please fix this error as soon as possible.

[Title edit - CM]

Could you please let us know the name and model of the device you’re playing on, as well as which OS version is currently installed?

Hey REIANDREI​, please respect our forum rules and only use supported languages on our boards.

Hey 8d5c116kpcyf​. Thanks for your report. Could you please share a screenshot of the tasks that are causing the issue, along with the error message you’re seeing? Could you also let us know which iOS version is currently installed on your iPad?

I have been experiencing the same issue when trying to claim my daily task rewards for 2 weeks.  Exact same error messages when i press claim and then I am dumped to the home screen.  I have 3 unclaimable tasks.  I have tried the game on 2 different devices, 2 different networks, restarted both devices, uninstalled and reinstalled the game on both devices, cleared Safari cache.  Nothing helps

I am playing on an iPad.

have 2 of the 4 daily tasks showing as completed, and 2 that are not registering activity. When I click on claim it, I am receiving error code 10000.

I have tried relaunching the app, turning wifi off and on, power cycle the iPad, uninstalled and reinstalled the app, but I am still getting the error.

am restartat jocul și tot așa apare, am comutat de pe wifi pe date mobile și tot nu e nicio schimbare, e actualizat jocul, l-am reinstalat și degeaba iar memoria cache nu știu de unde să o sterg

Eroarea apare tot timpul

Hi REIANDREI​ Thanks for the report. Could you please let us know exactly when the error appears in the game? For example, does it happen when you launch the game, try to log in, enter a specific mode, start a match, claim rewards, or open the Store or Events?

Please also let us know what troubleshooting steps you have already tried, such as:

• restarting the game or your device,
• switching between Wi-Fi and mobile data,
• clearing the app cache,
• checking for game updates,
• reinstalling FC Mobile.

Once we have those details, we can better understand what may be causing the issue.