Device Incompatibility Bug - Oppo A18
Hello EA Support Team,
I am encountering a device incompatibility issue with the latest update of EA SPORTS FC Mobile on my device.
The Google Play Store shows that my device is not compatible, and when trying to run the game, it triggers a hardware error warning.
My device is Oppo A18, which uses the MediaTek Helio G85 chipset and Mali-G52 MC2 GPU.
It seems there is a manifest filter or hardware detection bug in the system that mistakenly identifies the Mali-G52 MC2 GPU as the unsupported Mali-G52 MC1 variant.
Many other users with the same chipset (such as Samsung Galaxy A05/A06) are experiencing this exact same issue.
My device fully meets the minimum hardware requirements (Android 13+, 4GB RAM, OpenGL ES 3.0+ supported).
Please check and fix this hardware detection database glitch so we can play the game normally again.
Device Details:Phone
Model: Oppo A18
Chipset: MediaTek Helio G85
GPU: Mali-G52 MC2
RAM: 4 GBOS: Android 13 / 15
Thank you.