Forum Discussion

1 year ago

Disappeared subs button

there is NO SUBS BUTTON FOR ME . Customer service in fc mobile told me there is no sub button in manager mode. So I tried H2H mode and Manager mode. Both of them ARE NO SUBS BUTTON. The ridiculous th...

mendozzamagic

Hero+

1 year ago

@9uqzsiwrjnne Customer service does not always have game specific knowledge … I have passed on to the gameplay team

can you please shove what device you are using

9uqzsiwrjnne
1 year ago
@mendozzamagic If they dont have the knowledge they should pass to the gameplay team immediately rather than answering something they dont know. That makes more sense right?

Im using iphone 12 pro max
- mendozzamagic
  Hero+
  1 year ago
  @9uqzsiwrjnne Yep - but that’s not really what they are there for - they are there to deal with account issues mostly.
  
  I’ve passed on your info.
  
  Have you ever had subs available or have they always been missing?
  
  Are you able to try a different device to see if they show up on that?
  - 9uqzsiwrjnne
    1 year ago
    @mendozzamagic yea if they r not for that just say it and its totally acceptable. But answering something they dont know and not responsible for that is really weird, especially answered in a certain way. Very weird
    
    Im not sure abt its been missing or what. played abt 2-3weeks ago. Noticed when I need it
    
    Its possible but I think thats not necessary becoz when I register a new account. The subs button appeared. Bug is clear