This is happening to everyone playing the game living close to me. We can't get by 3 solid games without being wrongfully thrown out while before the match starts. Fix this please. It's really annoying losing stars for matches we haven't played. For how big you are, this shouldn't have lasted a day but it's been going on for a bloody 3 or 4 days. Attend to this immediately please. Things like this cause disinterest along the line.
Hello EA SPORTS Support Team,
I’m experiencing a serious issue with FC Mobile. Every time I try to start a Head-to-Head (H2H) match, the game disconnects and sends me back to the home screen without allowing me to play.
This happens on both Wi-Fi and mobile data. I’ve already lost approximately 10 H2H stars because of these repeated disconnections.
My FC Mobile UID: Removed
Please investigate and fix this issue as soon as possible. I would also like to request restoration of my lost H2H stars, as these losses were caused by technical issues rather than gameplay.
Thank you for your assistance.
Community ManagerHi there! Thanks for sharing this.
Since this is affecting multiple players in your local area, it points to a regional network routing issue. Could you please share your country or region, your device model, your OS version, and the name of your internet service provider?
Also, are you able to test the game using a different network provider (like mobile data instead of Wi-Fi) to see if that helps stabilise your connection?
Community ManagerJust checking in - is everything working now, or do you still need help?
