Divison rivals manager mode

In the picture, the division you're in, requires you to get 18+ points from 10 matches to get promoted to the next one. If you get 12-17, you stay in the same division. If you get 11 or less you get relegated to a lower division.

The same tiers apply to each division youst different number of points needed.

I know but the issue is that everytime i reach 12 points the game is reseting it straight away and comes back to 0 and therefore i can t not go upper than 12...

And you get to 12 in less than 8 matches played? If you get to 12 on 9th mat h it will reset because you can not get 6 points in one match so its impossible to get to 18.

Do you have any pictures of those cases?