FC Mobile 60/90/120 FPS or graphics settings unavailable on specific devices

I have a Redmi note 13 pro 4G 120hz refresh rate and 8GB RAM but my graphics are locked in medium I need u ea to fix it cus it's a hight end phone and I'm suffering from low fps cus I cant change it 🙏🙏

issue regarding the frame rate on my device samsung a15 5G.

​Although my device hardware supports 60 FPS, I am unable to select or access the 60 FPS option within games. The settings appear to be limited to a lower frame rate, and I cannot find a way to enable the maximum performance my device should be capable of.

​Could you please investigate why the 60 FPS option is unavailable for my model?

Hello EA, My device(Redmi note 14) supports only 30 FPS even though it supports 60+ FPS on other games. Can you fix this issue?

Why won't my Vivo V40 Lite phone turn on 60 FPS But the older Oppo F11 Pro model still works. 

Hello EA Team,

I’m using itel RS4 (MediaTek Helio G99, 8GB RAM + virtual RAM, 120Hz display).

In FC Mobile, not only is 60 FPS unavailable, but all UI and visual elements are forced to very low quality.

Menus, animations, and in-game graphics feel downgraded, making the overall experience very poor, even though the device handles system UI smoothly and can run the game on low graphics without lag.

Please consider optimizing FC Mobile for Helio G99 devices or enabling proper graphics and 60 FPS support.

Thank you.

Message:

Hello EA Sports FC Mobile Team,

I am a player using the Infinix GT 30 Pro, which is a high-performance device capable of running games at high frame rates. However, in FC Mobile, the “Very High” frame rate option shows a message saying that my device or screen is not supported.

I kindly request that you consider adding Infinix GT 30 Pro to the list of supported devices for the Very High / 120 FPS option, so that players with capable devices can enjoy the game at the best possible performance.

Thank you for your support and attention.

Best regard

I responded to a similar query. Optimisations are always happening in the background, but when it comes to budget phones, more often than not, it's best to lock out high-end settings for the sake of playability.  Game play issue | EA Forums - 13254332 

My phone is tecno camon 30. Its has 120 hz refresh rate. Efootball supports 60 hz though fc Mobile doesnt, why?

Hello EA team,

I'm writing to report a performance issue on my Infinix Hot 40 Pro, which is powered by the MediaTek Helio G99 processor (8GB RAM, 120Hz display).

The 60 FPS option is completely unavailable in EA SPORTS FC Mobile, even though this chipset is more than capable of handling it. Other graphic-intensive games run at 60fps and above on this device without any issues.

This is clearly not a hardware limitation — it's a missing software optimization on EA's side. Many players with Helio G99 devices are facing the same problem, and we'd appreciate an official response and a fix in an upcoming update.

Please add Helio G99 to the list of supported devices for 60 FPS.

Thank you.