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3v572a2wit35's avatar
3v572a2wit35
Seasoned Newcomer
2 days ago

Error message for redeem code, says account not linked.

My UID is [Edit – UID removed. For your own safety, do not share it on public forums.]  I have issues with getting redeem code reward frm d webstore it says my account is not linked. Whereas it is. A...
android
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
1 day ago

Hi there. This error typically means you are logged into a different EA Account on the redemption website than the one you use to play the game.

Please double-check your other email accounts to see if any are linked to your game profile. Also, make sure your browser isn't automatically logging you in with a different saved email. 

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