Forum Discussion

Markus0050's avatar
Markus0050
Rising Newcomer
22 days ago
Solved

Exchange

Hello, I wanted to exchange my 113+ level players for Phase 2 tokens, which would have been 200, but I didn't get them.

  • Hi, sorry about that. Please fully close and reopen FC Mobile first, then check your token balance again. Also double-check the exact exchange you used. Please contact Support team and include a screenshot of the exchange, your token total, your platform, and the approximate time it happened.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hi, sorry about that. Please fully close and reopen FC Mobile first, then check your token balance again. Also double-check the exact exchange you used. Please contact Support team and include a screenshot of the exchange, your token total, your platform, and the approximate time it happened.