Forum Discussion

9sf5sbo6uqm4's avatar
9sf5sbo6uqm4
Newcomer
1 day ago

False Inventory Full bug preventing Store and Market access - Please Resync

Hi Community Managers! My account is completely locked out of the store and market due to the 'False Inventory Full' server glitch. I am logged in via Google Play and my profile name is 9sf5sbo6uqm4. Could you please escalate this to the engineering team so they can manually resynchronize my account's inventory data on the backend server? Thank you!

 My Numeric UID is: [removed]

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi! Thanks for reporting this and for providing your account details. Could you please share a screenshot of the error message when it occurs? That will help us verify exactly what you're seeing and include the necessary information in our report to the team.

  • Here is the error, the store is completely empty and cannot be accessed due to this fake max inventory warning. I have confirmed in my inventory it is definitely not full as I got rid of all my fodder and training cards.

    Hope this helps!