Forum Discussion

Tedoxi's avatar
Tedoxi
Seasoned Newcomer
1 month ago
Solved

FC COINS DON'T COME FOR ME

Hi. I' have a bug... I Buy in the store a 2x 2,5 million fc coins for gem, and 1x 10 million coins, but the coins not comeing.......... Please help me...

  • In that case, please use the in-game Customer Service tab to contact the team so they can check your transaction history.

4 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi Tedoxi​ and thanks for reaching out about your coin balance. There can sometimes be a short delay after a transaction is completed. Please try restarting the game, and if you haven’t done so in a while, clear the game’s cache on your device to help everything sync again.

  • Tedoxi's avatar
    Tedoxi
    Seasoned Newcomer
    1 month ago

    I'm clear the cache and restart but not good

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    In that case, please use the in-game Customer Service tab to contact the team so they can check your transaction history.

Featured Places

Node avatar for FC Mobile Bug Reports

FC Mobile Bug Reports

Report bugs in EA SPORTS FC™ MOBILE and see what the community is saying on this forum.Latest Activity: 6 hours ago
8,038 Posts