Forum Discussion
3 Replies
- adamhughees4 hours agoRising Rookie
This looks more like a currency sync or account issue than a hack. Try updating the app, clearing cache, logging out and back in, and checking if your Gems/FC Points balance loads correctly. If the pack still stays closed, share your device model, app version, and screenshot so EA can check it server-side.
- e75558m877oj1 month agoTraveler
Hi I don't have fc point and gems how can you get it
- EA_Pulsar3 months ago
Community Manager
Hi there — thanks for joining our forums. Could you please explain the issue you’re experiencing in a bit more detail? I want to make sure we understand it correctly. Do you suspect your account may have been hacked? Tell us what happened exactly.
You can follow this link if you need to secure your EA account.