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2eqm5mueemzb's avatar
2eqm5mueemzb
Newcomer
1 month ago

Fc mobile fix the Lag's & bugs

Fix the in-game lag and bugs i can't play smoothly. My 56.459k gems are gone i don't even spend gems. I lost 49.261k gems today please fix this problems..
android
freezing
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
1 month ago

Hi, sorry you’re dealing with these issues. To help look into it, can you clarify a few details for us?

  • What device are you using, and what OS version is it on?
  • When does the lag happen most often: menus, matches, specific modes, or all the time?
  • Are you playing on WiFi or mobile data? 
  • Did the missing gems disappear after a specific action, such as logging in, opening packs, claiming rewards, or restarting the game?
  • Are you logged into the correct account?

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