Forum Discussion

Rising Newcomer

2 days ago

Fc mobile fix the Lag's & bugs

Fix the in-game lag and bugs i can't play smoothly. My 56.459k gems are gone i don't even spend gems. I lost 49.261k gems today please fix this problems..

android

freezing

EA_Pulsar

Community Manager

14 hours ago

Hi, sorry you’re dealing with these issues. To help look into it, can you clarify a few details for us?

What device are you using, and what OS version is it on?
When does the lag happen most often: menus, matches, specific modes, or all the time?
Are you playing on WiFi or mobile data?
Did the missing gems disappear after a specific action, such as logging in, opening packs, claiming rewards, or restarting the game?
Are you logged into the correct account?