Forum Discussion

60g5uh34hj1b's avatar
60g5uh34hj1b
Seasoned Newcomer
2 days ago

FC Mobile freezes when I open Manager Mode, H2H, or VS Attack.

 

Hello FC Mobile Support

I am experiencing a serious and frustrating issue with FC Mobile. Every time I try to enter Manager Mode, Head to Head, or VS Attack, the game freezes and gets completely stuck. Sometimes the entire game becomes unresponsive, forcing me to close and restart it.

This issue happens repeatedly and prevents me from playing these game modes normally. It also causes me to lose matches and affects my progress because I cannot properly enter or complete the games.

I have already tried restarting the game, but the problem continues.

Please investigate this issue and provide a solution as soon as possible. I would appreciate your help because this is seriously affecting my gameplay experience.

Thank you.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. Welcome to our forums.
    Thanks for reaching out and for explaining what’s happening. Could you let us know what device model you’re using and which OS version is currently installed? This will help us narrow down what may be causing the freezes.

    In the meantime, please try these mobile troubleshooting steps:

    • Make sure FC Mobile and your device’s operating system are fully updated.
    • Close any other apps running in the background, then restart your device.
    • Check that you have enough free storage space available on your device.
    • Try switching between Wi-Fi and mobile data
    • If you’re on Android, try clearing the FC Mobile app cache through your device settings.
    • If the issue continues, you can try reinstalling FC Mobile. Before doing so, please make sure your game progress is linked to an account so you don’t risk losing access to your progress.