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k0chpytjtxvq's avatar
k0chpytjtxvq
Rising Newcomer
1 day ago

FC Mobile League Stuck – Error 200011

Hello EA Support,

I am the admin of the Clubs league ALGIRIAN21.

The league has been completely stuck for approximately 15 months, since around the Aqua vs Inferno event in FC Mobile 25. I cannot perform any actions as the admin.

I keep receiving the following error:

Error code: 200011

User ID: [CM edit – The UID was removed for security reasons. Please keep it confidential and never post it publicly.] 

My name: ĀMĪR7

Platform: Mobile

Device: Android

Region: Algeria

Time Zone: UTC+01:00 (GMT+1)

This issue has prevented me from properly managing or using the league for approximately 15 months. The league appears to be permanently stuck.

Please investigate this issue and either:

1. Fix the league so I can manage it again, or

2. Remove me from the stuck league if it cannot be fixed.

I would also like to receive any rewards that I may have missed because of this issue.

I can provide screenshots or any additional information needed.

Thank you for your help.

android

2 Replies

  • k0chpytjtxvq's avatar
    k0chpytjtxvq
    Rising Newcomer
    1 day ago

    Hello, thank you for following up.

     

    I am the only owner/manager of the league ALGIRIAN21. There are no other owners or managers.

     

    Regarding the other members, I cannot confirm whether they are experiencing the same error because I do not have access to their accounts. However, since the issue started, all league members have been showing as "Inactive" to me.

     

    The league itself appears to be affected. The members are still listed in the league, but they all appear as inactive. I cannot fully confirm whether they can access or manage the league normally from their own accounts.

     

    For me, error 200011 appears whenever I try to perform league management actions, including:

     

    - Starting a league tournament

    - Removing/kicking a member

    - Promoting a member

    - Leaving the league

     

    The game tells me that I must be the league owner to perform these actions, even though I am clearly shown as the Owner of the league.

     

    I have also already tried another device and another network, but the same error continues.

     

    Because all members have appeared as inactive since the problem started, and because I am correctly shown as the Owner but still cannot perform any management actions, I believe the issue may be related to the league itself or its synchronization with the server.

     

    Please check the status of ALGIRIAN21 and my ownership permissions from your side.

     

    Thank you for continuing to investigate this issue.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi, thanks for providing all those details about this issue. Could you please confirm a few more things for us? Are you the only admin of the league, or are there other admins as well? If there are, do they also receive Error 200011 when trying to manage the league?
    Is the league itself still active for the other members? For example, can they access the league normally, participate in league activities, and join or leave without receiving the same error?
    Also, please let us know which specific actions trigger Error 200011 on your side.

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