Forum Discussion

nber9llg1kzb's avatar
nber9llg1kzb
Newcomer
4 days ago

FC Mobile Stuck on Loading Screen –

My game is stucked.it's not opening whatever i do.iv'e  reinstalled the game.I've cleared the Cache and data.but anything isn't working.

CM: Updated thread title for clarity and context. 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi! Thanks for joining our forums.  Since you've already reinstalled the game and cleared the cache, please try the following and let us know if that helps:

    1. Restart your phone completely.
    2. Switch between Wi-Fi and mobile data to see if the game loads on a different connection.
    3. Make sure you have at least 2–5 GB of free storage available.
    4. Check that your phone's operating system, Google Play Services (Android), and FC Mobile are all fully up to date.
    5. If you're on Android and the game gets stuck while linking your account, try cancelling and signing in again.