Forum Discussion

martijn533's avatar
martijn533
Rising Newcomer
3 days ago
Solved

FC points are disappearing

Hi, I bought a starpass a while back and was hanging on to the Fc points to decide when to spend them. I already had the feeling that the number of points was lowering by itself, but now I know for ...
ios
  • EA_Pulsar's avatar
    EA_Pulsar
    1 day ago

    When you contacted Support through the in-game Help - Customer Service option, did you make sure to select the case category related to missing FC Points or purchases?

    Get help in-game

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
3 days ago

Hi. We can’t check your account or transaction history here on the forums, please contact the Support team through the in-game Help - Customer Service option. They’ll be able to review your FC Points history and check what the points were used for.

Thanks!

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