Forum Discussion

ejybt5q7qkzb's avatar
ejybt5q7qkzb
Seasoned Newcomer
5 months ago

Fc points

"Hello EA representatives, I purchased 20,000 FC points, but the money was deducted from my bank account, yet I have not received the 20,000 FC points. Please resolve the issue. My in-game UID is: Removed." Let me know if you need anything else!

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey ejybt5q7qkzb​  Please try restarting your game to refresh your transaction—that often helps it go through if there was a temporary issue. Also, please check your Google account’s purchase history to see if the transaction shows as completed. 

Featured Places

Node avatar for FC Mobile Bug Reports

FC Mobile Bug Reports

Report bugs in EA SPORTS FC™ MOBILE and see what the community is saying on this forum.Latest Activity: 6 minutes ago
8,255 Posts