Formal Complaint: Demand for Stricter Officiating Logic and Full Compensation

To the Development and Support Team,

I am submitting this formal complaint to express my deep frustration with the current flawed officiating system. The attached video clearly shows the ball crossing the touchline, yet no call was made.

It is unacceptable that players must suffer from such inconsistent and biased-seeming "silent" decisions. If the game cannot guarantee a fair environment, I demand that the officiating engine be significantly tightened and reinforced. I would rather play under an incredibly strict, zero-tolerance rule set than endure a system where blatant errors like this occur. Everyone should be subject to the same rigorous standards to ensure true competitive integrity.

Furthermore, because this technical failure resulted in an unfair match outcome, I officially demand:

• Immediate Restoration of Rank Points: The points lost in this match must be returned to my account.
• Account Compensation: Provide appropriate rewards for the loss of time and the emotional stress caused by this technical glitch.
• System Overhaul: A commitment to improving the boundary detection and refereeing AI to prevent such "blind spots" in the future.

I have provided undeniable visual proof. I expect you to take this seriously and not provide a generic automated response. I look forward to seeing my points restored and hearing about your plans for a more rigorous officiating system.

Sincerely,

my fc mobile account : KylianoPSG