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awy6o4s0nlsc's avatar
awy6o4s0nlsc
Rising Newcomer
2 days ago

Frequent Disconnections During Matches

Game offen disconnect when playing match but connection line internet no promblem. https://drive.google.com/file/d/1kh96AcwkzjkleY7N60nlUSptn-Z080-O/view?usp=drivesdk   CM: Updated thread title f...
android
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 days ago

Hi there. If you frequently disconnect during matches or your game won't load correctly, it could be a local loading issue or a temporary network desync. I'd suggest starting with these quick steps: 

  1. Clear your game cache and restart your device.
  2. Free up some additional storage space on your phone
  3. Try switching from Wi-Fi to mobile data, or vice versa, to test the connection.

For more steps, check out our Mobile Troubleshooting Guide. Let us know if this helps!

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