EA_Pulsar, could we please get some clarification (and, ideally, some resolution) on this issue? I’ve tried my best to piece together what’s happening with this event (and why there are a significant number of users who can’t claim prizes they feel they’ve won), but it sure would be nice for someone from EA to bring some clarity and actually do right by us.
As it stands, we completed the training tasks according to the parameters/information provided in the text of the event, but we are still unable to obtain the rewards. This doesn’t seem fair, and the “workaround” (that I just happened to learn about in another thread) doesn’t actually fix the problem — as I’ve stated above it costs more to “re-purchase” the 111-rated card (1,500 gems) than the final bonus task (which I’ve already completed twice) is worth (1,000 gems). As a result, I (and likely others) have no path to obtain the 1,000 gem prize despite completing all of the tasks and bonus tasks per the text/parameters provided in the event. The bottomline here is pretty simple: We just want EA to respect the time we’ve invested in the event and to hold us harmless for any discrepancy that exists between the event description (which does not specific the rating of the player card that must be used) and the underlying code (which only credits tasks completed with the original (111 OVR) version.
We all know they won't do anything to fix this and compensate us. Thursday will just get us new events and players and new bugs so we can complain again and get no answers and solutions.
Community ManagerCommunity Manager
