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61daap92jgea's avatar
61daap92jgea
Rising Newcomer
3 days ago

Game freezing and lose of Rewards

My Game gets stuck after I finish a match in any format, division rivals/live events etc. Because of this I've lost my rewards from multiple places because when I restart my game it says I lost which is frustrating.

For example I won 13-0 against tots even utots section utots match and game got frozen then I restarted and I only got 1 utots token.

I have a gaming mobile so it's not a problem from my side.

Game freezing and lose of Rewards

freezing

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hi there. Thanks for reaching out to us on our forums. Could you please send me a DM with your User ID? I’ll pass the information on to the team for review. 

    Thanks. 

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