Hello EA sports, I'm having a bit of an issue with my game I do not know if it's something with the app or that's going on in the game. Just today 4/13/26 I tried opening the game to play it for a little bit but it shows me a screen where it says choose account, now mind you just never happened to me, and it also keeps loading I don't know if it's something with the app or if it's a bug if you guys could give me the best suggestion on how to fix the game I already cleared cache and restarted my phone, and it still doesn't work, I worked so hard on my 118 overall team, if you guys could respond as soon as possible I would appreciate it thank you for your time Sincerely CHXRNVKHA.

Recently, I've been trying to play some fc mobile, but I've been hit with a screen where it tells me to choose between my guest account(the one I've been playing on this whole time, with 116 ovr) and a google play account, that I didn't even know existed(with 78 ovr).But, before it even lets me choose one, it stars to load endlessly... I've kept my game on for 15 minutes and it was still loading... For a split second, it doesn't show the loading, and I tried to press my account as fast as possible, but it doesn't let me... I don't know what to do since it is a guest account and I don't want to risk losing it by deleting the game, since I have spent money on it...I wish to get a reply as soon as possible!

I am facing a login issue in FC Mobile. Every time I try to open the game, it gets stuck on the login/loading screen and does not proceed further. Because of this, I am unable to access my account and play the game.Steps Tried:Restarted the game multiple timesChecked internet connection (stable)Restarted deviceResult:The issue still persists and I remain stuck on the login screen.Expected Result:The game should load properly and allow me to enter and play.

I opened game after somedays and when I am going to select my 118 account it is getting stuck and I can't open my account

Been facing this issue my self, trying to change accounts from the one which has EA logged in and Google play logged in.Okay, here's what's happening, from the account which I have Google play logged in when I press link account and press Facebook, the game is supposed to identify that there is another account that is already linked to Facebook then comes the choose account. But what's happening now is when I press the link Facebook, its not showing that another account is linked but the current logged in account (google play account) is the one that's linking with facebook...which is causing the conflict because it can't link because there is another account already linked. So it then starts loading and loading. I tried clearing both the cache and data of the game, and tried again. It worked, but sometimes its not. Right now its stuck again on the choose account.To answer you questions:Did you recently change the Google Play account used in the Google Play Store app? - NO.Did you see any error message in-game before the account got stuck? - NOAt the “Choose account” step, are you selecting one of the accounts shown and still getting stuck? If so, which account are you selecting when trying to continue? - I cant choose because when the game starts its behind the loading screen already.

this one happen to me as wellDid you recently change the Google Play account used in the Google Play Store app? - NODid you see any error message in-game before the account got stuck? - YES("failed to log in)At the “Choose account” step, are you selecting one of the accounts shown and still getting stuck? If so, which account are you selecting when trying to continue? - YES(EA Sports account)

Game loading screen - "Choose Account"

60 Replies

Competer18
Seasoned Newcomer
26 days ago
I can't login to my EA acc
2yeg4n14yvfe
Rising Newcomer
26 days ago
I am facing a login issue in FC Mobile. Every time I try to open the game, it gets stuck on the login/loading screen and does not proceed further. Because of this, I am unable to access my account and play the game.
Steps Tried:
Restarted the game multiple times
Checked internet connection (stable)
Restarted device
Result:
The issue still persists and I remain stuck on the login screen.
Expected Result:
The game should load properly and allow me to enter and play.
67k5f0if6jkz
Newcomer
26 days ago
Can't change akun EA, please fix it 🙏🏻
xuan6pxloqoz
Rising Newcomer
26 days ago
My screen stuck on sign in page where there is a option to select from two account of which one I use on other device. It keeps buffering on this page and I'm unable to play game.
Screenrecording_20260416_194912_com.ea.gp.fifamobile.mp44.5 MB
EA_Pulsar
Community Manager
27 days ago
Hey there. Just to clarify, which account did you previously use to link your FC Mobile progress? Was it your EA Account, Google Play, Apple Account, Game Center, LINE, or Facebook? Are you able to log in to those services or test it on a different device?
Tataru1609
Seasoned Newcomer
1 month ago
Recently, I've been trying to play some fc mobile, but I've been hit with a screen where it tells me to choose between my guest account(the one I've been playing on this whole time, with 116 ovr) and a google play account, that I didn't even know existed(with 78 ovr).
But, before it even lets me choose one, it stars to load endlessly... I've kept my game on for 15 minutes and it was still loading... For a split second, it doesn't show the loading, and I tried to press my account as fast as possible, but it doesn't let me...
I don't know what to do since it is a guest account and I don't want to risk losing it by deleting the game, since I have spent money on it...
I wish to get a reply as soon as possible!

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Game loading screen - "Choose Account"

60 Replies

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