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hanzeccc's avatar
hanzeccc
Newcomer
1 day ago

Game Stuck on Launch After Match Crash

The game crashed at the last moment, and after I logged out, I couldn't restart it. It's been dozens of minutes now - EA, there are way too many bugs since the update

 

ios

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there, Sorry to hear you're running into this issue. Could you let us know a bit more about what's happening? For example, are you seeing this in all game modes? Was that a one-time error, or is it a repeated problem while you are playing?  

    Please try the following troubleshooting steps and see if that helps improve things for you:

    • Completely close and restart FC Mobile.
    • Switch between Wi-Fi and mobile data to see if the issue occurs on both connections.
    • If you're using Wi-Fi, restart your router.
    • Disable any VPN services you may have running.
    • Clear the FC Mobile app cache (Android) or reinstall the app if the issue continues. (only if your account is linked) 
    • Log out of your EA account and then log back in.

    Let us know the results and any additional details, and we'll be happy to look into it further.

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