Glitch

Also my name is Bbldrissy 

My ovr is 120 with your guys is April fools animated logo 

Hey, have you already tried any basic troubleshooting steps after purchasing the tickets, such as clearing the cache, restarting the game, and logging back in? Also, could you please send us screenshots of the option you purchased so we can better understand the issue?

Yes I already tried those steps and it still Dont work and here’s the screenshot 

And here my gambling page 

If you have a time stamp of that purchase, you can contact customer support from the settings menu, so they can check your account to see what happened. 

Idk how to show a time stamp but that photo was took the same day it happened, the photo was took on yesterday when it happened

No, I mean, do you remember the date and approximate time when you completed that transaction? If so, please share it with the team so they can check the logs for you. 

Oh it happened on your guys b.fernandes event when he come out for the tots event and happened at I think 707 or it is between 7 through 12. I can’t remember the time. Exactly 

Also ia it possibly if u guys hurry up a little I am not trying to be rude, u Dont have to but I am just trying to get tickets fast for the new players like cr7 and others.

What we need from you now is to contact Customer Support from the in-game Settings menu and share these details.