Hello, I am facing a persistent and critical error [10000]

Hello,

I am facing a persistent and critical error [10000] that prevents me from joining or playing in any League in EA SPORTS FC Mobile.

The error message is: "Sorry, unknown error [10000]. An unexpected error occurred. Please ensure you have a reliable network connection and try again."

I have already cleared the cache/data and reinstalled the game completely on my device (Honor X8c), but the issue persists. This confirms that the problem is rooted in my account status on your server, likely related to a stuck League state after leaving a previous league.

Could you please **verify and manually reset the League Status** for my account on your server?

My account details are:

* **User ID:** 976485546901106688

* **In-Game Team Name:** Mahmud

* **Email (linked to the account):** [edit: email address removed]

* **Device:** Honor X8c

Thank you for your urgent assistance in resolving this server-side issue.