Prem
Dear EA Support Team,
I am writing to formally request a review and reinstatement of my EA account, which has been temporarily banned with the error code 0x00102710. My in-game name is PremInw.
I would like to clarify that I have never used any cheats, exploits, third-party tools, or engaged in any behavior that violates EA’s Terms of Service. I always play the game normally and fairly. Therefore, I was very surprised to receive this ban notification.
I respectfully request that your team recheck my account activity, logs, and any related data once again. I believe this suspension may have been issued in error. If there is any misunderstanding or if additional information is needed, I am fully willing to cooperate and provide clarification.
This game and my account are very important to me, and I truly hope EA can help resolve this matter as soon as possible. I kindly ask for your assistance in lifting the suspension if no violations are found.
Thank you very much for your time and support. I appreciate your efforts and look forward to your response.
Sincerely,
[Prem]
EA Account Email: [[edit: email address removed]]
In-Game Name: PremInw