Hello, I have encountered a bug in EA SPORTS FC Mobile.
I claimed a 114+ Team of the Season (TOTS) Pack from the event. It shows as 1/1 claimed with a checkmark, but I did not receive any player.
I have checked my Club, Inventory, and Inbox, but there is no new player.
Please check my account and restore my reward or return the pack.
Thank you.
After I made the TOTS daily offer transaction, however, the package I bought did not appear in my game account even though my purchase had been transacted and paid for. Please at least return my transaction funds.
Community ManagerWe cannot help with missing items directly here on the forums. The following link will help you find your Player ID (UID) and get help in-game with your issue.
How to get help and find your User ID in EA SPORTS FC™ Mobile.
Thank you.
